When you order the valve products of iResearch, you also get a series of perfect after-sales services from us.

They include but are not limited to: online customer service can contact us directly; Telephone consultation on product technical failure or related questions; Contact us by email, and the after-sales team will wholeheartedly provide you with any information about iResearch;

Our service capabilities and scope include:

Fault analysis and troubleshooting
2. Comprehensively determine the risk assessment of the faulty valve in the process of eliminating risks.

Product repair and maintenance
1. Provide accessories, equipment and maintenance plan;
2. Online or offline maintenance and repair;
3. Develop maintenance suggestions and schemes professionally;
4. Online maintenance or guidance of valves;
5. Establish a long-term file link for customers' on-site maintenance or valves after maintenance, and establish a regular return visit mechanism at the same time

Product use and maintenance training
1. Provide professional training courseware;
2. Practical operation drill of troubleshooting to meet the customer's solution to the valve;
3. Formulate personalized programs for customers with specific needs to meet the maintenance recommendations for specific media, flow rate, flow rate, inspection, detection, maintenance cycle, etc.